D-Link takes the issues of network security and user privacy very seriously. We have a dedicated task force and product management team on call to address evolving security issues and implement appropriate security measures. Affected Products. There is a mix of End-Of-Service Life products and active products regarding this security issue. Please see below for End-of-Service Life products. For active products to close this you can download the patch and upgrade the device through the device web-configuration GUI.

Some recent product like the. Security patch for your D-Link Devices. This firmware is an update security vulnerabilities in affected D-Link devices.

dlink support

D-Link will update this continually and we strongly recommend all users to install this relevant updates. As there are different hardware revisions on our products, please check this on your device before downloading the correct corresponding firmware update.

The hardware revision information can usually be found on the product label on the underside of the product next to the serial number. Alternatively, they can also be found on the device web configuration. Recommendation for End of Service Life Products. D-Link will be unable to resolve Device or Firmware issues since all development and customer support has ceased. From time to time, D-Link will decide that certain of its products have reached EoL.

D-Link may choose to EoL a product for many reasons, including shift in market demands, technology innovation, costs or efficiencies based on new technologies, or the product simply matures over time and is replaced by functionally superior technology. Once a product is identified as EoL, D-Link will provide the dates for which the support and service for that product will no longer be available.

For US consumers, D-Link recommends this product be retired, any further use maybe a risk to devices connected to it and end-users connected to it. The chart in the link below outlines D-Link's EOL Policy to help customers better manage their end-of-life transition and to help D-Link better understand its role in helping our customers migrate to alternative D-Link products and technology.

Search by product, keyword, model. Support Announcements. Model HW Rev.Moderator: FurryNutz. Moderator: GreenBay Moderator: Bathala. Moderator: Fatman. Moderators: FurryNutzBathala. Moderators: MlachakeRyoS. Moderator: Lycan. D-Link Forums. Please login or register. Everybody's D-Link D-Link. Users Online Guests, 0 Users. Most Online Today: Login Forgot your password? Username: Password: Minutes to stay logged in: Always stay logged in:. SMF 2. Tech Support Contact Information.

Wi-Fi Range Extenders

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Last post by FurryNutz in Re: Uplayer 1.Due to the development of covid events and recent government announcements, we are forced to apply the precautionary principle in order to guarantee the safety of our employees. For these reasons, our technical support may be required to operate in degraded mode or to close for an indefinite period.

As a result, our technical support may be interrupted at any time or the waiting time may be extended. With D-Link's Support Portal you can contact with a support agent, register your products, report a warranty issue, activate your service and follow up on open cases.

Dear customers, Due to the development of covid events and recent government announcements, we are forced to apply the precautionary principle in order to guarantee the safety of our employees. As a result, our technical support may be interrupted at any time or the waiting time may be extended We therefore apologize in advance for the inconvenience caused.

Regards, D-Link Customer Services. Always be the first to know Sign up to our newsletter and stay up to date.Control all your devices and interactions in one place with the new mydlink app. More Compatible. The new mydlink app works with your favorite smart home ecosystems like the Google Assistant, Alexa.

Make Life Easier. Smart automations like One-Tap and Scheduling let you kick back and chill. Make life easier with scheduled automations. Create the smart home that reacts to your every move with intelligent trigger events and actions. Need multiple camera views at a glance? Shocking electricity bills? Now you can monitor appliance power usage instantly with automated alerts to your mobile device, and even automatically turn off devices that exceed set power limits. Forgot to switch off the curling iron and the lights?

Packed with 6 customizable scenes for common household routines, the app lets you tap your way to an automated, stress-free smart home. Wake up to freshl y-brewe d coffee every morning.

Or w alk into your brightly-lit home every evening after work. With mydlink cloud recording you can now easily share your second claim to fame on your favorite apps. Got your hands full?

dlink support

Let your voice do the heavy-lifting with the Google Assistant and Alexa. And with IFTTT integration, mydlink helps you take smart automation around the home to a whole new level.

With cloud recording, you can save all camera footage to the cloud, and watch it anywhere, anytime. And with advanced filtering options like Event Type, Date, Device, and Location, you can now find any clip quickly and easily. With mydlink Cloud Recording you can save all your clips to the cloud and view anywhere, anytime.

There's a mydlink Cloud Recording plan to suit the needs of every mydlink smart home. Place them anywhere throughout your home, indoors or out. Follow the setup tutorial below to pair your devices with mydlink in no time.

Google is a trademark of Google LLC. Skip to page main content Skip to page footer. Your Home, Only Smarter Control all your devices and interactions in one place with the new mydlink app. More Compatible The new mydlink app works with your favorite smart home ecosystems like the Google Assistant, Alexa.

Cloud Recording Save all camera footage to the cloud, and watch it anywhere, anytime. Set Schedules Make life easier with scheduled automations. One Tap Bundle multiple appliances, and switch them on and off with one simple tap.

Smart Automations Create the smart home that reacts to your every move with intelligent trigger events and actions.

Peace of Mind In Every Corner. Monitor Your Power Consumption.

Surveillance

Set It And Forget It. Share Now, Or Later.

dlink support

Live Views — Anytime, Anywhere. Monthly Annually. Protect Your Home Like a Pro. Easy Setup.Sign in. Select Your Portal. For cameras and other devices which use the old mydlink Lite app model numbers ending in L. For cameras which use the new mydlink app model numbers ending in LH. Home Product Mobile App Support.

Controlling your smart home can get complicated. Now, you can manage your mydlink cameras, smart plugs, and sensors right from your smartphone or tablet. And, it works with the Google Assistant and Alexa.

Your Home, Only Smarter. Whether you're at the office, having an evening out, or away on vacation, the free mydlink Lite app gives you the option to always be connected to what matters most to you on-the-go. Enjoy the same great functionality of the mydlink Lite app, tailored to your bigger, better iPad or Android tablet screen.

Control and monitor your mydlink connected home using your smartphone or tablet. Turn on lights, fans and other connected devices with the tap of a button, or create schedules to automatically turn on or off at certain times. Setup power budgets so you can manage your energy use and save a few dollars on your next energy bill. Automate your home by creating activity policies to have multiple mydlink devices interact with each other and receive alerts and notifications.

With our free mydlink Home app, your iOS or Android device puts your home in the palm of your hand and works with D-Link smart devices to make your home more amazing.

Keep an eye on your little one with the free mydlink Baby Camera Monitor app for iPhone, iPad, and Android mobile devices. Not only does it guide you step by step through the simple setup process, but also gives you easy access to all the useful features of your D-Link Baby Camera. Check on your baby at a glance, communicate using 2-way audio, play one of five gentle lullabies to soothe your child to sleep, or take a snapshot of the live feed. You can even receive notifications when motion, crying, or other events are detected.

You can even automatically upload photos taken on your mobile device to your ShareCenter for safe keeping. Simply connect a USB flash drive to your D-Link SharePort-enabled router and the easy-to-use interface lets you quickly access your media on your mobile device, no matter where you are.

Apple is a trademark of Apple Inc. Portions of this page are modifications based on work created and shared by Google and used according to terms described in the Creative Commons 3. Mobile App Download Apps. All rights reserved.Description of Ransomware Security Issue:.

In a Ransomware attack, the Ransomware encrypts stored information and then demands payment to decrypt the information. Based on the information currently available to us, the antivirus companies have not yet created a new tool to decrypt information attacked by the Cr1ptT0r Ransomware or Ransomware family. To recover the encrypted information, users will need to retrieve the data from their previous backup.

The models in the table may be affected by the Cr1ptT0r Ransomware. For owners of these products, we urge you to take the following actions promptly:. Actions to take.

dlink support

Disable the Internet connection to NAS. Update to latest firmware version. Ransomware is a virus that attacks a device. Firmware updates are often directed to addressing security vulnerabilities in the devices that may be exploited by Internet attacks such as a ransomware attack. However, once the device is infected by the virus, firmware updates will not restore your data.

How to set up the D-Link DIR-505 in repeater mode

Antivirus companies have created new tools to address past ransomware attacks and may develop decrypting tools to address the Cr1ptT0r Ransomware in the future. Keep device firmware up-to-date. Any computer accessing information on these devices should have appropriate antivirus protection and malware protection enabled. Regular back-ups of stored information on these devices should occur in case a disaster recovery is needed.

Please also check the regional website for the most updated EOL product information. Search by product, keyword, model. Support Announcements. Description of Ransomware Security Issue: In a Ransomware attack, the Ransomware encrypts stored information and then demands payment to decrypt the information.

Contact Us Privacy Terms of Use.Chat with a Tech Pro or call us at A router is a box that allows multiple computers, smartphones, and so on to join the same network. From there, the router is typically connected to a modem in order to provide an Internet connection to any device that is connected to the router. This guide aims to help you through the first time setup process for your router. Please ensure that you are using the power adapter that came with your router. Wherever possible, you should pick a password that is impossible to guess and is also resistant to brute-force attacks.

Router updates are provided to add new security features, fix vulnerabilities, or other enhancements like performance upgrades. We recommend updating your router at this time in order to get the best possible security. Depending on the model, you may need an internet connection, access to a computer, and a formatted USB flash drive in order to update.

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